Returns & Refunds Policy
Gallery 8
At Gallery 8, we want you to be happy with your purchase. If you are not completely satisfied, we offer a simple returns process.
This policy complies with Australian Consumer Law.
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We accept returns for change of mind within 30 days of delivery.
To be eligible for a return, items must be:
• Unused and in original condition
• Returned in original packaging
• Accompanied by proof of purchaseCustomers are responsible for return shipping costs unless the item is faulty or incorrect.
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If your item arrives damaged or faulty, please contact us within 7 days of receiving your order.
We will arrange:
• A replacement, or
• A full refundPlease include photos of the damaged item when contacting us.
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Digital downloads or sale items
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Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be processed to your original payment method within 5–10 business days.
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Once your return is received and inspected, we will notify you of the outcome.
Approved refunds will be processed to your original payment method within 5–10 business days.
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Original shipping costs are non-refundable unless the item is faulty or incorrect.